Family-run.Fire-grilled.

I had a takeout order from this restaurant, and I wanted to take a moment to share how impressed and grateful I am with the way they handled a small mistake with my order.

I placed my order over the phone and went to pick it up. When I was driving home, I realized that one of the dinners was missing. I called the restaurant right away to let them know, and the woman I spoke with was absolutely wonderful. Instead of making excuses, she immediately started thinking of ways to resolve the problem.

She asked me to give her a couple of minutes, called me back shortly afterward, and told me that she had arranged for the missing dinner to be delivered to my home through Uber from another restaurant under the same company, The Souvlaki Place. She went above and beyond to make sure I received the meal that was missing.

Mistakes can happen at any restaurant, but what really matters is how they are handled — and I was genuinely impressed by the care, responsibility, and kindness they showed. The owner was phenomenal, and I truly appreciate everything she did to make things right.

I’m very thankful for the excellent customer service and the effort they made to take care of me. I would definitely recommend this restaurant to everyone. Thank you for going above and beyond!